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In recent years and with a wider range of available consumer services on the Internet, the need for reliable data services has become greater than ever before. For home and business users, requirements are now far beyond the traditional broadband data plans. Users are looking for fast, reliable, customizable and mobile services with a good coverage.
Undoubtedly, choosing the right OSS/BSS and CRM solutions will greatly influence the customer experience and provide differentiation that is necessary to survive in this highly competitive environment. In addition, if the operator wants to launch a service in a reasonable amount of time to enable new revenue streams, setting up the necessary network infrastructure can represent a challenge for the operator. Thus, the proper approach for the operator can be to purchase a complete end-to-end solution from a single vendor, which includes not only the OSS/BSS solution, but the IT solutions and network infrastructure as well.
This whitepaper focuses on the following business and technical challenges that WiMAX service providers can be facing and tells you how to approach them:
- High startup costs
- Long solution deployment time
- Difficulties with roaming charges and revenue sharing functionalities
- Network management complexity
- Complicated integration with third party applications
